Course Essentials

• Enrolment
• Timetables
• Course / unit / group changes
• Suspension / transfer / withdrawal
• IT
• Academic calendar
• ID and Met cards
• Postgraduate

Assessments, Exams, Results and Appeals

• Assessment extensions
• Exams and assessments
• Appeals and complaints
• Results and transcript requests
• Awards and graduation

Fees, Funding & Money

• Paying tuition fees
• Support funds
• ID and Met cards
• Care leavers, carers, parents
• Students estranged from family

Study Support

• Disability Support and Personal Learning Plans
• PALs (Peer Assisted Learning)
• SpLDs (Specific Learning Difficulties)
• Study Skills

Health, Wellbeing & Personal Support

• Care leavers, carers, parents
• Counselling and mental health
• Students estranged from family
• Personal Emergency Evacuation Plans (PEEPs)
• Pregnant students
• Transgender Students

Careers, Jobs & Placements

• Careers services
• Visas

Student Life

• Council Tax, Proof of Study and Bank Letters
• ID and Met cards
• Visa and immigration support
• Address change
• Academic calendar